Blossom Audit Terms

Version 0.1 — Last updated July 22, 2026

These Audit Terms (the “Terms”) govern your use of Blossom’s free business-process audit (the “Audit”). “Blossom,” “we,” “us,” and “our” mean Polymath HQ, Inc., a Delaware corporation based in New York and operating as Blossom. By starting or permitting an Audit, you agree to these Terms for yourself and the organization you represent.

1. Purpose and eligibility

In short: The Audit is a free, limited evaluation for an authorized business representative—not production advice or a promise to buy anything.

The Audit evaluates selected workflows and may identify possible opportunities for automation. You must be at least 18 years old, have authority to accept these Terms for the organization participating in the Audit, and use the Audit only for lawful business purposes in the United States. There is no fee, purchase commitment, service-level commitment, or promise that Blossom will offer or implement any recommendation.

2. Your authority and permissions

In short: Only connect systems and provide information that your organization has the right to let Blossom review.

You represent and warrant that:

• you have authority to request the Audit and bind the participating organization;
• your organization has all rights, notices, permissions, and consents required for Blossom to access and process the information you make available, including communications, recordings, transcripts, files, and information about employees, customers, and other people;
• each connection and permission you provide complies with applicable law and the terms of the connected service; and
• you will not provide data that your organization is prohibited from disclosing or that is outside the agreed Audit scope.

3. Read-only scope

In short: During the Audit, Blossom reads the sources you authorize. It does not send, edit, delete, publish, or take actions in those systems.

Blossom may connect to and review the data sources you select solely to perform the Audit. The Audit is read-only: Blossom will not intentionally send messages, change records, make purchases, submit filings, deposit checks, or otherwise write to or act in a connected system. You control which sources are connected and may revoke access through the applicable provider or by contacting us.

If you later activate a paid or production service, the Terms of Service, Data Processing Addendum, and other applicable terms will govern that service.

4. Data use and deletion

In short: Blossom uses Audit data to perform the Audit. Raw Audit artifacts are deleted after 90 days, and you may request an earlier purge at the end of onboarding.

Blossom may process information you provide and information read from connected systems to perform, secure, support, and discuss the Audit. Raw Scout audit artifacts—such as imported message batches, transcripts, and audio—are automatically purged no later than 90 days after collection. You may also trigger their purge at the end of onboarding. Blossom may retain derived findings that no longer contain the raw artifacts for the duration of an active account and will delete them within 30 days after account deletion, unless law requires longer retention.

The Privacy Policy explains how Blossom handles information for which it acts as a controller. When Blossom processes personal data on behalf of a participating organization, the Data Processing Addendum applies.

5. Confidentiality

In short: Each side must protect the other side’s nonpublic information and use it only for the Audit.

Each party may receive nonpublic information that a reasonable person would understand to be confidential. The receiving party will use that information only to perform or receive the Audit, protect it with reasonable care, and disclose it only to personnel and service providers who need it and are bound to protect it. These duties do not apply to information that the receiving party can document was already lawfully known, becomes public without breach, is received lawfully without a duty of confidentiality, or is independently developed. A party may disclose information when legally required after giving notice where law permits.

6. Evaluation results; no reliance

In short: Audit findings are preliminary and may be incomplete or wrong. Verify them before making decisions.

The Audit uses automated systems, including artificial intelligence. Findings and recommendations may contain errors, omit relevant facts, or be unsuitable for your circumstances. You are responsible for independently evaluating all results and obtaining appropriate professional advice. Do not rely on the Audit as legal, tax, accounting, employment, financial, medical, security, or other professional advice, or as a guarantee of savings, performance, feasibility, or business outcome.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AUDIT AND ALL RESULTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

7. Feedback

In short: If you volunteer suggestions, Blossom may use them without owing you compensation.

If you voluntarily provide ideas, suggestions, or feedback about the Audit or Blossom’s services, you grant Blossom a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use and incorporate that feedback without restriction or payment. This does not give Blossom rights in your data, branding, or confidential business information.

8. Liability

In short: Because the Audit is free and evaluative, Blossom’s liability is tightly limited where the law permits.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLOSSOM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM THE AUDIT. BLOSSOM’S TOTAL LIABILITY ARISING FROM THE AUDIT WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). These limits do not apply where applicable law does not permit them.

9. Ending the Audit

In short: Either side may stop the Audit at any time.

Either party may end the Audit at any time. Sections that by their nature should survive will survive, including confidentiality, feedback, disclaimers, liability limits, and governing law.

10. General terms

In short: New York law governs, and these Terms are the entire agreement for the free Audit.

These Terms are governed by New York law, without regard to conflict-of-law rules. The state and federal courts located in New York County, New York have exclusive jurisdiction over disputes arising from the Audit, and each party consents to those courts. These Terms are the entire agreement about the Audit and supersede prior discussions about it. Neither party may assign these Terms without the other’s consent, except in connection with a merger, reorganization, sale of substantially all assets, or to an affiliate. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will stay effective. No waiver is continuing unless stated in writing.

11. Changes and contact

In short: We will give 30 days’ advance notice of material changes. Questions go to legal@blossom.fm.

We may update these Terms. We will give at least 30 days’ advance notice of a material change by email, in-product notice, or a notice on our website, unless a faster change is required by law or needed to address an urgent security risk. The “Last updated” date identifies the current version.

Questions may be sent to legal@blossom.fm.

Changelog

In short: This is the first working-draft version.